Privacy Policy for hardysgunsmiths.com
1. Introduction
At hardysgunsmiths.com, we are committed to safeguarding your privacy and ensuring the protection of your personal data. We understand the importance of maintaining the confidentiality, integrity, and accessibility of your information and implement strict measures to comply with all applicable data privacy laws, including the General Data Protection Regulation (EU 2016/679) (“GDPR”) and the California Consumer Privacy Act (“CCPA”). This policy outlines your rights and our practices with respect to the information we collect, use, share, and protect when you visit or interact with our website.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users and visitors of the website hardysgunsmiths.com who access or submit data through any form, service, or function available on the site. For the purposes of applicable data protection laws, Hardy’s Gunsmiths, reachable at [email protected], acts as the “Data Controller” with respect to the personal data collected through this site. We determine the purposes and means of processing your personal information.
3. Categories of Data Processed
We collect and process various categories of personal data depending on how you interact with us:
a. Usage Data
We collect data on how the site is accessed and used, including your browser type, IP address, pages viewed, duration of sessions, referring URLs, time zone settings, and other diagnostic data.
b. Account Data
When you create an account or provide information during a purchase or registration, we may collect details such as your full name, email address, shipping/billing address, and phone number.
c. Profile Data
This includes information you provide related to your preferences, purchase history, items viewed, reviews submitted, and any behavior or actions taken on your profile.
d. Communication Data
If you contact us for support, submit inquiries, or correspond through feedback forms or email, we collect records of those interactions, including your message content and the medium of communication.
e. Technical Data
We may log device and technology information such as the device model, browser type and version, operating system, hardware settings, device identifiers, and other similar technological data.
f. Transaction Data
For purchases made through hardysgunsmiths.com, we collect data relating to order history, payment details (processed securely by third-party processors), delivery status, and invoicing information.
g. Preference Data
We may collect your preferences concerning marketing communications, product categories of interest, and any consent provided for data processing activities.
4. Legal Bases for Processing
We process your personal data only when a legal basis under the GDPR or CCPA applies. These bases include:
– Consent: When you expressly agree to the processing of your data for a specific purpose.
– Contract: When processing is necessary for the performance of a contract with you, including fulfilling transactions.
– Legal Obligation: When necessary to comply with a legal or regulatory obligation.
– Legitimate Interests: Where processing is necessary for our legitimate business interests, provided such interests are not overridden by your rights and freedoms (such as cybersecurity, fraud prevention, and service improvement).
5. Your Rights
As a data subject, you have the following rights under applicable laws:
– Right of Access: To request copies of your personal data.
– Right to Rectification: To request correction of any inaccurate or incomplete data.
– Right to Erasure: Also known as the “right to be forgotten,” allowing you to request deletion of your data under certain circumstances.
– Right to Restriction: To limit processing under certain conditions.
– Right to Data Portability: To receive your data in a structured, commonly used, machine-readable format.
– Right to Object: You may object to our processing where we rely on legitimate interests or direct marketing.
California residents may also exercise rights under the CCPA, including:
– Right to Know: About the categories and specific pieces of personal data we collect.
– Right to Delete: The personal data we collect about you.
– Right to Opt-Out: Of the sale or sharing of your personal data.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement appropriate administrative, technical, and organizational measures to protect your data, including:
– End-to-end encryption of data in transit and at rest.
– Internal access controls and multi-factor authentication.
– Regular system updates and security patches.
– Secure backups and disaster recovery planning.
– Employee training on privacy compliance and secure data handling.
While we strive to ensure maximum security, no method of transmission over the Internet or storage is fully secure. We encourage users to maintain good cybersecurity hygiene on their end as well.
7. International Transfers
Your personal data may be transferred to, stored in, or processed in countries outside your jurisdiction, including locations outside the European Economic Area (EEA). Where such transfers occur, we ensure they are protected by appropriate safeguards, including Standard Contractual Clauses (SCCs) approved by the European Commission, binding corporate rules, or reliance on adequacy decisions from the European Commission or relevant authorities.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, and to comply with applicable legal, tax, and regulatory obligations. Our retention schedules are as follows:
– Usage & Technical Data: up to 12 months for analytics and performance enhancement.
– Account & Profile Data: for as long as your account remains active or until deletion is requested.
– Communication Data: 3 years following the conclusion of the inquiry or support ticket.
– Transaction Data: 7 years in compliance with accounting and tax requirements.
– Preference Data: until consent is withdrawn or you unsubscribe from communications.
9. Cookie Policy
We use cookies and similar technologies on hardysgunsmiths.com to enhance user experience, monitor performance, and for analytics purposes. Types of cookies used include:
– Essential Cookies: Required for core website functionality, such as navigation and account management.
– Functional Cookies: Allow us to remember your choices and improve usability.
– Analytics Cookies: Help us understand visitor interactions through tools like Google Analytics.
– Performance Cookies: Monitor site efficiency and ensure content delivery.
10. Cookie Management and Compliance
You may manage your cookie preferences on our website through the cookie consent banner and settings. Additionally, you can configure your browser to refuse or delete cookies at any time. Where legally required under the GDPR or CCPA, we will request your explicit consent before placing non-essential cookies.
11. Children’s Privacy
The services available on hardysgunsmiths.com are not intended for children under the age of 13, and we do not knowingly collect personal information from individuals in this age group. If we become aware that such data has been collected without parental consent, we will promptly take steps to delete it.
12. Policy Updates
We reserve the right to amend or modify this Privacy Policy at any time. Changes will become effective upon publication on hardysgunsmiths.com. Where significant updates are made that affect your rights or how we process your data, we will provide clear notice through our website or other appropriate channels.
13. Contact Information
If you have any questions, concerns, or wish to exercise your data protection rights in relation to this Privacy Policy or your personal data, you may contact us at:
Email: [email protected]
We are committed to upholding the privacy and rights of our users and complying fully with GDPR, CCPA, and other applicable regulations. Please do not hesitate to reach out with any privacy-related concerns or requests.